|
Here is a course for active listening skills that can be used to help de-esclatate a situation and develop rapport to better help those you serve. If you have any quested on these please email us here. Also check out the Active Listening Cards which is a great resource for anyone to have and carry on them at all times. Also check out the article about the use of active listening for crisis negotiations.
0 Comments
Leave a Reply. |
||||||||||||
ProgramsInformation |
Outreach |
|
