October 1st,2018 from 430pm-530pm MDT.
Rapport Building, De-escalation, and Negotiation skills for difficult interactions!
The active listening skills are used in hostage negotiations to general conversations. These skills can help build rapport to influence decision-making in difficult interactions.First responders, clinicians, teachers, and any helping profession can benefit from learning these crucial de-escalation skills.
Presented by two of the country’s leading experts in community crisis intervention and outreach want to teach you what they’ve learned. Nils Rosenbaum, MD, and Detective Matthew Tinney created this presentation, which synthesizes over 30 years of cross training in safety, clinical skills, criminal interviewing, communications, personality disorders, negotiations, motivational interviewing, cognitive behavioral therapy, and tactics.
This presentation will take place through Zoom, an online video conferencing application that is free to download. You can also download Zoom on all devices by searching for Zoom Cloud Meetings or going to Zoom.us to download it for free.
Zoom how to join a meeting: https://youtu.be/vFhAEoCF7jg